To receive a full refund, guests must cancel within 48 hours of booking and the cancellation must occur at least 14 days before check-in. If a cancellation is made between 14 and 28 days before check-in, you will receive 50% refund. If you cancel after that, you will forfeit any refund.
Payment in full is required 4 weeks prior to arrival for Couples & Families, and 12 weeks prior to arrival for group packages.
• Any group cancellation or reduction of booking is strictly non-refundable
• If you leave early from Bluebell Lane the days not taken are non-refundable
Once the balance is paid for a group or individual booking it is strictly non-refundable – No refunds or partial refunds will be given. For clarity, if you reduce your booking, any deposits or balance paid for the cancelled accommodation cannot be put against the remaining accommodation.
Any cancellation or change must be confirmed in writing/email, by the person who made the booking.
We strongly advise visitors to take out full holiday insurance to cover cancellations, public liability, personal belongings, loss etc.